General terms and conditions

This website is operated by Velanora. Throughout the site, the terms "we", "us", and "our" refer to Velanora. Velanora provides this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing anything from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including the additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/or content contributors. 

Please read these Terms of Use carefully before opening or using our website. By visiting or using any part of the site, you agree to these Terms of Service. If you do not agree to all the terms of this agreement, you may not enter the website or use the services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features or tools added to the current store are also subject to the Terms of Service. You can view the most recent version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform through which we can sell our products and Services to you.

ARTICLE 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province where you reside, or that you are of the age of majority in your state or province and you have given us permission to allow minor family members to use this site.
You may not use our products for illegal or unauthorized purposes and you may not violate laws in your jurisdiction when using the service (including, but not limited to, copyright laws).
You may not transmit worms or viruses or any other destructive code.
A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL TERMS AND CONDITIONS
We reserve the right to refuse Service to anyone at any time and for any reason.
You understand that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmission over various networks; and (b) changes to comply with and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is for general information only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more current information sources. Reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is necessarily not current and is provided solely for reference. We reserve the right to change the content of this site at any time, but we are not obligated to update the information on our site. You agree that it is your responsibility to check for changes on our site.

SECTION 4 - CHANGES IN SERVICE AND PRICES
Prices for our products may change without prior notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without prior notice.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and may only be returned or exchanged in accordance with our Refund Policy.
We have made every effort to display the colors and images of our products appearing in the store as accurately as possible. We cannot guarantee that the color display on your computer monitor is accurate.
We reserve the right, but are not obligated, to restrict the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.
We do not guarantee that the quality of products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household, or per order. These restrictions may apply to orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided with the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases you make in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, see our Refund Policy

SECTION 7 - OPTIONAL TOOLS
We may provide you access to third-party tools over which we have no control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranty, representation, or conditions of any kind and without any endorsement. We have no liability arising from or related to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you must ensure that you are familiar with and agree to the terms on which tools are provided by the relevant third party(ies).
We may also offer new Services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services are also subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and Services available through our Service may contain third-party material.
Third-party links on this site may lead you to third-party websites that are not affiliated with us. We are not responsible for investigating or evaluating the content or accuracy and do not guarantee and will have no liability or responsibility for third-party materials or websites, or for other third-party materials, products, or Services.
We are not liable for any damage or harm related to the purchase or use of goods, Services, resources, content, or any other transactions related to third-party websites. Carefully read the third party's policies and practices and make sure you understand them before entering into a transaction. Complaints, claims, concerns, or questions about third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send certain specific submissions at our request (for example, contest entries) or without our request, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively "comments"), you agree that we may at any time, without limitation, edit, copy, publish, distribute, translate, and otherwise use the comments you send us in any medium. We are and are not obligated (1) to keep any comment confidential; (2) to pay any compensation for any comment; or (3) to respond to any comment.
We may, but are not obligated to, monitor, edit, or remove content that we, at our sole discretion, consider unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property of a party or these Terms of Service.
You agree that your comments do not infringe on the rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, offensive, or obscene material, or any computer virus or other malware that in any way could affect the operation of the Service or a related website. You may not use a false email address, impersonate anyone other than yourself, or otherwise mislead us or third parties as to the origin of your comment. You are solely responsible for all comments you make and their accuracy. We do not assume responsibility and accept no liability for comments posted by you or third parties.

SECTION 10 - PERSONAL INFORMATION
Your provision of personal information through the store is subject to our Privacy Policy

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping costs of products, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if information in the Service or on a related website is incorrect at any time without prior notice (even after you have placed your order).
We do not undertake any obligation to update, modify, or clarify information in the Service or on a related website, including but not limited to price information, except as required by law. No specific update or refresh date applied in the Service or on a related website should be construed as an indication that all information in the Service or on a related website has been changed or updated.

SECTION 12 - PROHIBITED USE
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its contents: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service or a related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) for spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security features of the Service or a related website, other websites, or the internet. We reserve the right to terminate your use of the Service or a related website for violating any of the prohibited uses.

ARTICLE 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results that may be obtained from using the Service are accurate or reliable.
You agree that we may remove the Service indefinitely from time to time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your own risk. The Service and all products and Services delivered to you through the Service are provided (unless expressly stated by us) "as is" and "as available" for your use, without any representation, warranty, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, trade quality, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances shall Velanora, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost income, missed savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any product obtained through the Service, or for any other claim related in any way to your use of the Service or any other use of the Service.